FAQs

We aim to ship orders out as quick as possible, within 1-2 business days. Standard shipping takes 3 - 5 business days. 

Yes! We offer free standard shipping for all orders over $70AUD made within Australia.

Yes, we do! We ship internationally from Melbourne, Australia, so please allow some time for your order to arrive

Yes, we only use natural, friendly ingredients.

Our products do not contain any colouring, flavour, preservatives, disintegrants, binders and gluten.

We have detailed explainations under our Learn page. https://hang-eze.com/pages/how-it-works-1

As with any medication, individuals may have varying experiences and outcomes. With that in mind, we have great confidence in our product and its assertions, which is why we provide a 30-day money-back guarantee. Please note that this offer is exclusively applicable to new customers.
If you find no change when you wake up the following day, your money will be refunded. That's our promise.

A full reimbursement (excluding shipping) will be processed should the customer not be satisfied with the product. Please go to the contact page and send us a note with your name, address, order number and receipt. Instructions for reimbursement will follow.    

No more than 2 doses from our multiple packs are to be consumed. Remaining capsules from the 5 and 10 capsule packs must be returned to HANG-EZE 

No more than 1 order can be returned by the customer and the customer will need to cover the return shipping costs.

Please visit our Return policy for more information.